BMX Bikes
Electric Bikes
Kids BIkes
FootwearDelivery & Return
Bike Centre Kenya offers fast and reliable delivery and returns in Nairobi and across the country.
Delivery Options Overview
At your favourite Kenya bike shop, we offer ideal shipping methods for your bicycle and parts. Be it low priced same day standard delivery by our own drivers, via G4S, Wells Fargo Courier or with special arrangements that suit you best. And in addition, we have plans to create a store where you can also pick up your order yourself at if you prefer.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Door (Nairobi areas) or Courier Office (Other towns)
Small items
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Standard delivery 1-2 Days |
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Nairobi - Order Above 6000Ksh |
FREE |
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Nairobi - Order value 6000KSh |
190 Ksh |
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Ruaka, Juja, Rongai, Kikuyu, Ruiru, Kitengela etc |
From 280 Ksh |
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Next day Delivery - Countrywide |
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Via Courier - G4S, Fargo or your own choice of parcel company. |
Varies |
Delivery fees are bound to change. Bike Center Kenya cannot guarantee the accuracy of the fees on this page. To get the correct fees, add items add items to cart and view the checkout page before ordering.
Exchange or Return of Goods
If the buyer recives an item that is wrong, damaged or incomplete, they have the right to return it for a exchange or a refund.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
A product is not accepted back if at least one of these conditions exists:
- Product has been used by buyer.
- If packaging has been damaged beyond sellable condition.
- Part(s) of the product have been lost.
- Buyer does not lodge complaint within 48hrs of receiving the product.
All refunds for the goods will be returned through the means they were initially paid and within the terms established by Bike Centre Kenya.
Frequently Asked Questions of Delivery & Returns at Bike Shop Kenya
All orders are expected to be delivered with 1-2 business days. If your order has not arrived by the third day, it's likely that there is a delay with the courier company. Please send us a message and we will quickly follow up and give you an update.
We are open during ordinary working days and remain closed on Sundays and public holidays.
Next day delivery is our standard. For addresses within Nairobi and surrounding regions such as Kikuyu, Ruaka, Rongai etc, you can expect to receive your order same or next day. For towns countrywide, once we dispatch your order, it will typically arrive to you the next day.
Yes, all the bikes are well wrapped before we dispatch them. We have delivered bikes from Nairobi to Mombasa, Kisumu, Nakuru, Eldoret and many more towns within Kenya.
Reliable Delivery & Returns - Bike Centre Kenya
Delivering bicycles, bike parts and accessories requires exceptional care and professionalism far beyond what delivering regular goods calls for. From sorting to confirming part numbers, model numbers, colours and sizes, we put extra keenness to make sure that you get exactly what your ordered for.
All packages, be it your prized Shimano part or the new Giant bike, are packaged with extra care to ensure that no damages happen during transportation. For full assembles bicycles, we will ensure to share with you photos and videos before hand.
Once you receive your package, it is important that you inspect it immediately before the delivery staff leave. If there are any complaints, lodge them on the spot and forward us the same for assistance.
We want to make sure that you enjoy our delivery service so that you can enjoy your cycling stress free. If there is a need for a return, our team will work with you to reach a workable solution, be it a refund or an exchange.
In the end, Bike Centre Kenya aims to remain the most reliable bike shop in Kenya with unmatched customer care service and delivery service.
